Certificate II Hospitality
COURSE OVERVIEW
This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge working under direct supervision.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.
To achieve this qualification 12 units must be completed consisting of:
BSBWOR203B - Work effectively with others
SITHIND201 - Source and use information on the hospitality industry
SITHIND202 - Use hospitality skills effectively
SITXCOM201 - Show social and cultural sensitivity
SITXCCS202 - Interact with customers
SITXWHS101 - Participate in safe work practices
SITXFSA101 - Use hygienic practices for food safety
SITHFAB101 - Clean and tidy bar areas
SITHFAB201 - Provide responsible service of alcohol
SITHFAB203 - Prepare and serve non-alcoholic beverages
SITHFAB206 - Serve food and beverage
SITXFIN201 - Process financial transactions
Mandatory Eligibility Requirements
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Older than 15 years
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Queensland resident
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Not at school
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